Job Posting — Office Services Associate
Role: Office Services Associate
Reports to: Director of Operations
Level: Associate
Location: Oak Brook, Illinois
Hours: Full-Time
- Customer Care:
- Maintain the highest levels of customer service with a friendly and cooperative attitude.
- Provide backup reception services, including answering and directing multi-line phones and responding to customer inquiries.
- Mailroom Services:
- Manage the scanning, sorting, and delivery of mail and packages to appropriate personnel.
- Handle time-sensitive materials, including confidential and urgent packages.
- Inventory Management:
- Order supplies and maintain inventory to ensure the office is well-stocked.
- Adhere to business procedure guidelines and safety protocols.
- Collaboration:
- Demonstrate flexibility in meeting customer demands in a high-volume environment.
- Take directions from supervisors and participate in cross-training as needed.
- Perform other tasks assigned, including client onboarding support and basic bookkeeping duties.
- Experience: Background in customer service, hospitality, or retail preferred.
- Professionalism: A polished appearance and demeanor, representing the company positively.
- Communication Skills: Excellent verbal and written communication abilities.
- Technical Proficiency: Strong keyboarding skills and proficiency in a Windows environment.
- Team Player: Ability to work effectively both individually and as part of a team.
- Adaptability: Competency in performing multiple functional tasks with a flexible approach.
- Reliability: Commitment to meeting the employer’s attendance policy.
- Bonus Skills: Basic bookkeeping experience is a plus.
About Rothschild
Why Rothschild
At Rothschild Wealth, we don’t rely on preset models. Instead, we offer customizable investment solutions, adapt to alternative investments when appropriate, and use risk management to protect against the downside. We are dedicated students of our trade, constantly enhancing our knowledge of investments, tax strategies, and financial planning. This commitment to continuous learning ensures that we always provide the highest quality service, unlocking our clients’ financial potential.
We recognize our people drive everything we accomplish, and as such, we are dedicated to investing in our employees by fostering a culture of continuous learning, growth, and excellence.
Our team works hard, and we recognize the importance of taking care of our people. We offer a comprehensive suite of benefit offerings to support the health, well-being, and financial health of our employees and their families. Our robust benefits package underscores our commitment to our people, our most important asset.
Rothschild seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status.
